Selected Work
From navigating multi-billion dollar mergers to establishing global design standards, my work focuses on solving complex user problems through cross-functional collaboration. Explore how I leverage data and empathy to drive operational change in the case studies below.
The $26B Integration: Scaling Design Under Pressure
How we transformed a 7-week bottleneck into a 7-day streamlined delivery, accelerating the high-stakes merger between Schwab and TD Ameritrade.
Eliminating the UX Tax: From $4M Debt to Global Coherence
Solving the fragmentation crisis across platforms and screen sizes to turn systemic technical debt into a unified, high-conversion user experience.
Inclusive by Default: Mitigating Risk through Human-Centered Design
Bridging the gap between legal exposure and competitive advantage by roadmapping a path to 100% WCAG 2.1 AA compliance across enterprise systems.